Rekola are station-less bikesharing. So just park and lock the rented bike in normal bike racks around the city.
Zone is designated area in the city where bikes can be returned. It's marked as pink area in the app. If you return your bike outside the zone, you will be charged 30 EUR for bike relocation.
No worries, app will tell you in advance to move the bike inside the pink zone so you don't pay anything extra.
Is there a problem with a bike that needs fixing? Please report it via the Rekola mobile app and we will look into it.
Open the app, tap on the bike icon in the map (the one you wish to report) and open its detail. Then tap "Report problem" and describe the problem.
You can also report any problem while renting a bike or just after returning it.
Thank you for helping us keep all the bikes working and reliable!
For your friends or partner. Just rent your first bike, then tap the big pink button again and enter the bike number from the second bike frame.
You can swipe between the bikes you have just rented to see their lockcodes. You can tell them appart by their number and name under the lockcode.
Returning is easy as well. Just return your first bike and then repeat the process with other bikes.
Just verify your card after registration in the app (via payment gateway).
You will need to pay 1 cent (we will refund it) at the begining to verify your card for future payments (rides, bike reservations etc.).
Payment gateway accepts all common debit and credit cards (Visa, Mastercard, American Express).
You will find all payments for your rides in ride history - tap bell icon in the right top corner to see it.
You can reserve any available bike so no one else can rent it in that time. Open Rekola app, tap the bike wish to reserve and tap the "Reserve bike" button.
Reservation is for 0.5 EUR and lasts 15 minutes.
We currently cooperate with the biggest student unions VYY and VAMOK. They should provide you with a voucher for a student discount. We can (randomly) check if you are really studying.
If you are from diffrent school / university and want discount - ask your student union (or school, if you dont have student union), so they could contact us directly.
If you got a voucher for Rekola, tap "Redeem a voucher" via menu in the mobile app.
Then enter your code and activate it with "Continue".
We started our bike-sharing with recycled bikes which were donated by people who didn't needed them any more (RE as recycled and KOLA as bikes in Czech, therefore REKOLA).